heze54
asked on
Catalyst 2nd supervisor reboots everytime
Hi,
I have a new 2nd supervisor but it reboots every time.
This is the config,
any idea?
I have a new 2nd supervisor but it reboots every time.
This is the config,
any idea?
show bootvar
BOOT variable = sup-bootdisk:s3223-adventerprisek9_wan-vz.122-33.SXI6.bin,1;disk
0:s3223-adventerprisek9_wan-vz.122-33.SXI6.bin,1;sup-bootdisk:,1;disk0:,1;
CONFIG_FILE variable does not exist
BOOTLDR variable =
Configuration register is 0x2102
Standby not ready to show bootvar
boot-start-marker
boot system flash sup-bootdisk:s3223-adventerprisek9_wan-vz.122-33.SXI6.bin
boot system flash disk0:s3223-adventerprisek9_wan-vz.122-33.SXI6.bin
boot system flash sup-bootdisk:
boot system flash disk0:
boot-end-marker
ASKER
Hi,
show mod
Mod Ports Card Type Model Serial No.
--- ----- -------------------------- ---------- -- ------------------ -----------
1 48 48 port 10/100/1000mb EtherModule WS-X6148-GE-45AF SAD080505LC
2 48 48 port 10/100/1000mb EtherModule WS-X6148-GE-45AF SAL1337YB7N
3 48 48 port 10/100/1000mb EtherModule WS-X6148-GE-45AF SAL1337YB7W
5 3 Supervisor Engine 32 10GE (Other) WS-SUP32-10GE-3B SAL1116M05U
6 3 Supervisor Engine 32 10GE (Active) WS-SUP32-10GE-3B SAL1336Y3XA
Mod MAC addresses Hw Fw Sw Status
--- -------------------------- -------- ------ ------------ ------------ -------
1 000f.2320.cc22 to 000f.2320.cc51 7.2 7.2(1) 12.2(33)SXI6 Ok
2 0027.0d00.b740 to 0027.0d00.b76f 8.4 7.2(1) 12.2(33)SXI6 Ok
3 0027.0d00.af90 to 0027.0d00.afbf 8.4 7.2(1) 12.2(33)SXI6 Ok
5 001a.6d1a.b230 to 001a.6d1a.b235 1.8 12.2(18r)SX9 12.2(33)SXI6 Other
6 0025.4577.23e6 to 0025.4577.23eb 1.7 12.2(18r)SX9 12.2(33)SXI6 Ok
Mod Sub-Module Model Serial Hw Status
---- -------------------------- - ------------------ ----------- ------- -------
1 IEEE Voice Daughter Card WS-F6K-48-AF SAL1330UJMD 2.5 Ok
2 IEEE Voice Daughter Card WS-F6K-48-AF SAL1337YA8U 2.4 Ok
3 IEEE Voice Daughter Card WS-F6K-48-AF SAL1337YA9V 2.4 Ok
5 Policy Feature Card 3 WS-F6K-PFC3B SAL10414FKB 2.5 Other
5 Cat6k MSFC 2A daughterboard WS-F6K-MSFC2A SAD11080DMV 4.1 Other
6 Policy Feature Card 3 WS-F6K-PFC3B SAL1335XJVT 2.6 Ok
6 Cat6k MSFC 2A daughterboard WS-F6K-MSFC2A SAL1336XXAA 4.1 Ok
Mod Online Diag Status
---- -------------------
1 Pass
2 Pass
3 Pass
5 Unknown
6 Pass
Problems with 5 UNIT
show mod
Mod Ports Card Type Model Serial No.
--- ----- --------------------------
1 48 48 port 10/100/1000mb EtherModule WS-X6148-GE-45AF SAD080505LC
2 48 48 port 10/100/1000mb EtherModule WS-X6148-GE-45AF SAL1337YB7N
3 48 48 port 10/100/1000mb EtherModule WS-X6148-GE-45AF SAL1337YB7W
5 3 Supervisor Engine 32 10GE (Other) WS-SUP32-10GE-3B SAL1116M05U
6 3 Supervisor Engine 32 10GE (Active) WS-SUP32-10GE-3B SAL1336Y3XA
Mod MAC addresses Hw Fw Sw Status
--- --------------------------
1 000f.2320.cc22 to 000f.2320.cc51 7.2 7.2(1) 12.2(33)SXI6 Ok
2 0027.0d00.b740 to 0027.0d00.b76f 8.4 7.2(1) 12.2(33)SXI6 Ok
3 0027.0d00.af90 to 0027.0d00.afbf 8.4 7.2(1) 12.2(33)SXI6 Ok
5 001a.6d1a.b230 to 001a.6d1a.b235 1.8 12.2(18r)SX9 12.2(33)SXI6 Other
6 0025.4577.23e6 to 0025.4577.23eb 1.7 12.2(18r)SX9 12.2(33)SXI6 Ok
Mod Sub-Module Model Serial Hw Status
---- --------------------------
1 IEEE Voice Daughter Card WS-F6K-48-AF SAL1330UJMD 2.5 Ok
2 IEEE Voice Daughter Card WS-F6K-48-AF SAL1337YA8U 2.4 Ok
3 IEEE Voice Daughter Card WS-F6K-48-AF SAL1337YA9V 2.4 Ok
5 Policy Feature Card 3 WS-F6K-PFC3B SAL10414FKB 2.5 Other
5 Cat6k MSFC 2A daughterboard WS-F6K-MSFC2A SAD11080DMV 4.1 Other
6 Policy Feature Card 3 WS-F6K-PFC3B SAL1335XJVT 2.6 Ok
6 Cat6k MSFC 2A daughterboard WS-F6K-MSFC2A SAL1336XXAA 4.1 Ok
Mod Online Diag Status
---- -------------------
1 Pass
2 Pass
3 Pass
5 Unknown
6 Pass
Problems with 5 UNIT
Once again:
You mean (it reboots) continuously?
If not, what precedes the reboot?
You mean (it reboots) continuously?
If not, what precedes the reboot?
ASKER
Hi,
Yes, continuously.
Yes, continuously.
It may be possible to see what's causing the reboot by looking at the console output when it's booting.
Otherwise, I would return it.
Otherwise, I would return it.
heze,
I already mentioned that it may be a bad card..
You notice the status of new card is "other".
When you had it put it in, it was in "unknown" state which is not normal.
If you are experiencing the "continuous reboot" after re-seating the card, there is a good chance that it's a bad card.
You can connect to console and see what really is going on.
I already mentioned that it may be a bad card..
You notice the status of new card is "other".
When you had it put it in, it was in "unknown" state which is not normal.
If you are experiencing the "continuous reboot" after re-seating the card, there is a good chance that it's a bad card.
You can connect to console and see what really is going on.
ASKER
Hi,
One last dobut... Could be a image or bad config? I can not check the CF data because the supervisor is rebooting and rebooting
Maybe?
regards
One last dobut... Could be a image or bad config? I can not check the CF data because the supervisor is rebooting and rebooting
Maybe?
regards
Were you able to connect to console and see what is going on?
ASKER
Hi,
This at console:
This at console:
System Bootstrap, Version 12.2(18r)SX9, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2008 by cisco Systems, Inc.
Cat6k-Sup32 platform with 524288 Kbytes of main memory
Autoboot executing command: "boot bootdisk:s3223-adventerprisek9_wan-vz.122-33.SXI6.bin"
Initializing ATA monitor library...
open(): Open Error = -13
loadprog: error - on file open
boot: cannot load "bootdisk:s3223-adventerprisek9_wan-vz.122-33.SXI6.bin"
System Bootstrap, Version 12.2(18r)SX9, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2008 by cisco Systems, Inc.
Cat6k-Sup32 platform with 524288 Kbytes of main memory
Looks like a either an incorrect format or bad flash card.
ASKER CERTIFIED SOLUTION
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ASKER
Hi,
You were right, supervisor 32 and chassis replacement
You were right, supervisor 32 and chassis replacement
You mean continuously? What precedes the reboot?