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Outlook/Exchange Issue Invisible Mail

Posted on 2014-04-29
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Last Modified: 2014-05-06
This morning, quite out of the below the mail in one of our public folders disappeared for all users. The properties for the folder shows 7MB data which is about right for the box. There are no obvious errors on the server on the exchange server. I have checked that there isn't a view or filter being applied. No other public or user folders have been affected.

We have restored the Mail data to a time of an hour preceding the event and nothing changes.

HELP!!
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Question by:cescentman
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Expert Comment

by:Chris Raisin
ID: 40031295
Click on "View Settings" from the main "Manu" and see if there is any notation against "Filter".

The default filter settingis usually only mail received in the last 7 days in any folder unless you clear it. I know it s unlikely that you have had no mail for the past 7 days, though.

Also check your system date (in case it was changed by accident).


I am using Outlook 2010 so the menu option may be different for other versions.
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by:cescentman
ID: 40034082
Thanks for the suggestions. None of these are the solution unfortunately.
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cescentman earned 0 total points
ID: 40034164
I have run Kernel recovery program and managed to repair and recover the folder. No idea what the problem was.
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by:cescentman
ID: 40043939
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