Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

IT Department Standard document

Posted on 2014-04-29
2
Medium Priority
?
70 Views
Last Modified: 2015-10-11
I am in the process of standardlised the reponsibilities on the some IT systems that not control by the IT department  . for an example we have hr and payroll system that nor control on the application side . but most of the time hr will contact IT department to check some isssues . this product look after by the software  provider and we as a IT department need to draw the line on each parties .

Can you please send me the sample document or way to start that process .

we are only responsible to have the application running on the server harware and the OS . application level house keeping and the rest will look after by hr or software company
0
Comment
Question by:cur
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 14

Accepted Solution

by:
Zac Harris earned 800 total points
ID: 40029475
I would use this document. It allows you to define roles for software vendors.

Best Practices for Service Vendor Management
0
 

Author Comment

by:cur
ID: 40072955
I really need some thing that explaining the  IT Department  responsibility and the HR responsibility interns of the   IT software running for  them

example :  backup and the IT network and hardware responsibility  coming under IT  and the application housekeeping and user user management handle by them

I need some thing more details and professional one
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Meet the world's only “Transparent Cloud™” from Superb Internet Corporation. Now, you can experience firsthand a cloud platform that consistently outperforms Amazon Web Services (AWS), IBM’s Softlayer, and Microsoft’s Azure when it comes to CPU and …
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
This tutorial will teach you the special effect of super speed similar to the fictional character Wally West aka "The Flash" After Shake : http://www.videocopilot.net/presets/after_shake/ All lightning effects with instructions : http://www.mediaf…
Sometimes it takes a new vantage point, apart from our everyday security practices, to truly see our Active Directory (AD) vulnerabilities. We get used to implementing the same techniques and checking the same areas for a breach. This pattern can re…

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question