I am in the process of standardlised the reponsibilities on the some IT systems that not control by the IT department . for an example we have hr and payroll system that nor control on the application side . but most of the time hr will contact IT department to check some isssues . this product look after by the software provider and we as a IT department need to draw the line on each parties .
Can you please send me the sample document or way to start that process .
we are only responsible to have the application running on the server harware and the OS . application level house keeping and the rest will look after by hr or software company
I would use this document. It allows you to define roles for software vendors.
Best Practices for Service Vendor Management (http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&uact=8&ved=0CE4QFjAB&url=http%3A%2F%2Fdownload.microsoft.com%2Fdownload%2F6%2F5%2F8%2F658BC1E9-E262-45CA-BB6E-E87C058BBD37%2FBest%2520Practices%2520for%2520Service%2520Vendor%2520Management.docx&ei=2KhfU6S7BsSwyQG5rIGgCA&usg=AFQjCNGgzX_kofqoPpEb-jAnJxIdH0NLYA&sig2=BJOlTtKMZaHJeslR31IY0Q&bvm=bv.65397613,d.aWc)
If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.
Convert websphere application server default chained Certificates from 1024 to 2048 keysize or higher size and also you can change signatureAlgorithm .
Please make sure Websphere Application Server fixpack 184.108.40.206 or Above. The following steps a…
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