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IT Department Standard document
I am in the process of standardlised the reponsibilities on the some IT systems that not control by the IT department . for an example we have hr and payroll system that nor control on the application side . but most of the time hr will contact IT department to check some isssues . this product look after by the software provider and we as a IT department need to draw the line on each parties .
Can you please send me the sample document or way to start that process .
we are only responsible to have the application running on the server harware and the OS . application level house keeping and the rest will look after by hr or software company
Can you please send me the sample document or way to start that process .
we are only responsible to have the application running on the server harware and the OS . application level house keeping and the rest will look after by hr or software company
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example : backup and the IT network and hardware responsibility coming under IT and the application housekeeping and user user management handle by them
I need some thing more details and professional one