"Sent to" mail recepient not working
Posted on 2014-04-29
I have a customer that has Windows 8.1 with Outlook 2007 and using ACT!. When trying to right click on a picture and using the "send to" feature in Windows, it opens up a window and lets you choose the "size" of the attached picture but then won't ever open up Outlook to attach it. I think it appears to be ACT! That's blocking it. I also want to mention it's working on almost the exact same computer using both the same software, Outlook 2007 and ACT!. I've verified the settings are correct/the same from that PC as well. Both computers are running the same Norton software.
Things i've tried:
Default programs/file associations/Program Defaults are all correct
Registry edits for default mail program are correct
Performed an Outlook repair
Tried safe mode (stops at ACT! saying it can't find an address book, that's why i think it's ACT!)
It used to work when he originally bought the computer 4 months ago.
Anything new i haven't tried is appreciated! Thanks everyone!!!!