Solved

Spool Area Full error on iMac

Posted on 2014-04-29
3
1,389 Views
Last Modified: 2015-08-26
Hi all,

I have a user who is using an iMac with OS X 10.6.8. When she tries to print to an HP Officejet 7110 (wide format) she get the error, "Spool area full."

I have reset the printing system on her iMac as well as uninstalled / reinstalled the print drivers for that printer. I even checked her permissions, which she is an admin.

Just an fyi, she was able to print to it a few time last week. Also, other users in her dept. who also use iMacs are able to print to this printer fine.

Is there anything else I can do to get rid of this error. I need to get her back up and printing soon.

Thanks,
~S
0
Comment
Question by:wolfgordon
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 53

Expert Comment

by:strung
ID: 40030355
Where is the spool file stored? If it is on her hard drive, have you checked to make sure her hard drive is not full? If it is on a network drive, check to make sure she has not exceeded her quota.
0
 
LVL 38

Accepted Solution

by:
hdhondt earned 400 total points
ID: 40031086
You can try resetting the printing system, as follows:



1. Choose System Preferences from the Apple menu.
2. Choose Print & Fax from the View menu.
3. Hold down the Option key while clicking the "-" (Remove printer) button. If no printers are currently added, hold down the Control key while clicking in the box that appears above the "+" (Add printer) button, then choose Reset printing system… from the contextual menu.

You will need to re-add all printers and scanners after this.

For more info, see http://support.apple.com/kb/HT1341
0
 
LVL 29

Expert Comment

by:serialband
ID: 40032759
Uninstall the HP drivers while holding down the control, option and command keys.  This should fully remove the HP printer drivers and clear the spool area.

Then reinstall the hp software.
0

Featured Post

[Webinar] How Hackers Steal Your Credentials

Do You Know How Hackers Steal Your Credentials? Join us and Skyport Systems to learn how hackers steal your credentials and why Active Directory must be secure to stop them. Thursday, July 13, 2017 10:00 A.M. PDT

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes in detail how to set up the iPad in the Enterprise using iPCU aka iPhone Configuration Utility.  This could also be used for the iPhone although I have not detailed out any differences. Preparation as an iPad Administrator:…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question