wolfgordon
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Spool Area Full error on iMac
Hi all,
I have a user who is using an iMac with OS X 10.6.8. When she tries to print to an HP Officejet 7110 (wide format) she get the error, "Spool area full."
I have reset the printing system on her iMac as well as uninstalled / reinstalled the print drivers for that printer. I even checked her permissions, which she is an admin.
Just an fyi, she was able to print to it a few time last week. Also, other users in her dept. who also use iMacs are able to print to this printer fine.
Is there anything else I can do to get rid of this error. I need to get her back up and printing soon.
Thanks,
~S
I have a user who is using an iMac with OS X 10.6.8. When she tries to print to an HP Officejet 7110 (wide format) she get the error, "Spool area full."
I have reset the printing system on her iMac as well as uninstalled / reinstalled the print drivers for that printer. I even checked her permissions, which she is an admin.
Just an fyi, she was able to print to it a few time last week. Also, other users in her dept. who also use iMacs are able to print to this printer fine.
Is there anything else I can do to get rid of this error. I need to get her back up and printing soon.
Thanks,
~S
Where is the spool file stored? If it is on her hard drive, have you checked to make sure her hard drive is not full? If it is on a network drive, check to make sure she has not exceeded her quota.
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Uninstall the HP drivers while holding down the control, option and command keys. This should fully remove the HP printer drivers and clear the spool area.
Then reinstall the hp software.
Then reinstall the hp software.