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In-Place Archive Searching in Outlook 2010

Posted on 2014-04-29
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Last Modified: 2014-05-06
Hi,

I'm having an issue with our searching in-place archive mailboxes in outlook 2010.  I had to buy the Stand-alone copies of outlook for a few users because they are archiving so much mail into PST's I had to have a better choice.  My problem is that any mail moved into the Archive mailbox is not search able.  I've done all the indexing changes and rebuild to no avail.  But according to this link here the archive mailbox does not get indexed.  So I'm asking what do I need to do to be able to search the archive mailbox?
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Question by:ptcis
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6 Comments
 
LVL 15

Expert Comment

by:jrhelgeson
ID: 40032328
Create an online archive mailbox within the exchange 2010 server.
You can even have that online archive mailbox be put into a different mailbox database.
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Author Comment

by:ptcis
ID: 40032384
I'm using exchange 2013.  And I don't understand I have already created the archive mailbox and it automatically pops up in out look.  I just don't know why we cant search that.

Exchange Search   The ability to quickly search messages becomes even more critical with archive mailboxes. For Exchange Search, there's no difference between the primary and archive mailbox. Content in both mailboxes is indexed. Because the archive mailbox isn't cached on a user's computer (even when using Outlook in Cached Exchange Mode), search results for the archive are always provided by Exchange Search. When searching the entire mailbox in Outlook 2010 and later and Outlook Web App, search results include the users' primary and archive mailbox.
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LVL 15

Assisted Solution

by:jrhelgeson
jrhelgeson earned 1000 total points
ID: 40032452
I've done all the indexing changes and rebuild to no avail.
What changes have you made or troublshooting have you done?  Have you done troubleshooting on the Exchange Server?

I would run Exchange Best Practices Analyzer on your server and follow its recommendations as a start.

It should step you through configuring mailbox content indexing if it determines that it is not configured properly on the archive mailbox database.
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Author Comment

by:ptcis
ID: 40034317
I didn't think they had an Analyzer out for 2013.  I am unable to find one unless the one from 2010 will work.  I have not applied SP1 and I'm wondering if that is causing the issues?  Anyone think that could have something to do with it?
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Accepted Solution

by:
ptcis earned 0 total points
ID: 40034763
Found out what the issue was.  I got back into the ECP and found that the archive, along with others, database 'Content Index State' was said failed.  I used the solution from this link and it solved my issue.  

http://www.techieshelp.com/exchange-2013-outlook-and-owa-search-does-not-work/
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Author Closing Comment

by:ptcis
ID: 40043942
Because I solved it myself.
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