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Exchange 2010 looking for old dc when adding email

Posted on 2014-04-29
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Last Modified: 2014-05-05
Hi Everyone,
Here is the problem.
I have a Server 2K8 R2 running Exchange 2010 SP3. One month ago i changed my DC  to another DC running Server 2K8 R2. Both were 2K8 R2.Demoted the old one without any problem using DCPromo. Now i am trying to add an email address to a new user and get an error message saying:


Summary: 1 item(s). 0 succeeded, 1 failed.
Elapsed time: 00:00:00


Alexandre St-Jean
Failed

Error:
Active Directory operation failed on DELTA-DC03.*******. This error could have been caused by user input or by the Active Directory server being unavailable. Please retry at a later time. Additional information: Additional information: The global catalog verification failed. The global catalog is not available or does not support the operation. Some part of the directory is currently not available.
Active directory response: 000020E1: SvcErr: DSID-03200674, problem 5002 (UNAVAILABLE), data 0
.

The server is unavailable.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.3.174.1&t=exchgf1&e=ms.exch.err.Ex872538

Exchange Management Shell command attempted:
Enable-Mailbox -Identity '********/Transformateur Delta/Granby/Bureau/Genie Industriel/Alexandre St-Jean' -Alias 'alexandre.st-jean'

Elapsed Time: 00:00:00


Exchange is trying to communicate with old DC. I checked everywhere i could, in ADUC,ADSS,in EMC all settings point to the good server,DNS (only thing in is a Alias of DC03 pointing to new DC),Exchange power shell -Get ADServerSettings  : fl gives the good info as well as netdom /query fsmo.
Used up all my resources!!!
thank you very much.
Patrick
0
Comment
Question by:jettaa2vr6
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8 Comments
 
LVL 35

Expert Comment

by:Seth Simmons
ID: 40030198
try restarting the exchange topology service
all exchange services are dependent on that so may need to consider brief downtime
should rediscover domain controllers properly
0
 

Author Comment

by:jettaa2vr6
ID: 40030212
I rebooted the server this morning thinking it would do a fix but no....didn't work.
0
 
LVL 4

Expert Comment

by:SEHC
ID: 40030349
0
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
LVL 35

Expert Comment

by:Seth Simmons
ID: 40030388
@SEHC

the author already stated he used that powershell command
0
 
LVL 4

Expert Comment

by:SEHC
ID: 40030428
He did and I do see that information in the question.  the link for the article that I added has command that allows you to set the DC that you would like exchange to use that way it does not look for the other server.

Set-ExchangeServer -Identity -StaticDomainControllers dc1.mydomain.ad,dc2.mydomain.ad

there is also this article that may help as well

http://marckean.wordpress.com/2011/06/30/exchange-2010-domain-controller-and-global-catalog-servers-being-used-by-exchange/
0
 

Author Comment

by:jettaa2vr6
ID: 40030479
I did try that but in the EMC console Under Server config-modify config domain controller.
Also in settings of server config i see the good DC!!!!
0
 

Accepted Solution

by:
jettaa2vr6 earned 0 total points
ID: 40031907
I finally fixed my problem.
Closed EMC console,went into: C:\Users\administrator.DELTA\AppData\Roaming\Microsoft\MMC
and deleted the EMC file that was there.
Reopened EMC console added new email to new user and BAM it worked.
no more errors.
Console must of had a cache in that file that was pointing to old DC.
0
 

Author Closing Comment

by:jettaa2vr6
ID: 40041637
Did some more research and found that.
0

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