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Exchange 2010 Certificate Error

After receiving a certificate from an external CA, I clicked on complete pending request. This was successful, but when I right click the certificate to Assign Services to Certificate, the option to complete pending request appears again.  I tried to use certutil -repairstore My "<thumbprint>"  But I get the following error...
No key provider information
can not find certificate and private key for decryption
CertUtil: -repairstore command FAILED: 0x80090010 (-2146893808)
CertUtil: Access denied.
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becraig
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