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  • Status: Solved
  • Priority: Medium
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New Contact Group button is disabled

My computer is a Dell Studio 1558 with 6 Gb of memory running on Win 7 Home premium.
I decided, for the first time, to create a Contact Group in Outlook 2013 only to notice that the corresponding button is grayed out.
I have not been able to enable this option.
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mblair1959
Asked:
mblair1959
1 Solution
 
vmaganCommented:
found this: Contacts group option is not available for Exchange ActiveSync accounts. So check your account type. I am pretty sure it is an Exchange ActiveSync account. If it is, then reconfigure it as POP or IMAP account.

at this link: http://social.technet.microsoft.com/Forums/en-US/a92d88fa-69c2-459e-b171-d03203357c2f/contact-group-greyed-out-in-outlook-2013
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