I have a client with a Brother MFC8840D which is mainly used for scanning.
She removed her old antivirus and replaced it with Norton 360 Premium today, but since installing the Norton she cannot scan anything.
I have gone into Norton Firewall settings and I have allowed through all the *.exe files in the Brother folder and rebooted but we are still getting a CC3-205-03031f02 error.
Any ideas please. The pc is running Vista.