We have an End of Life installation of Citrix 3 that we can't upgrade yet. We are having a weird issue. Users in different locations in Tennessee cannot get their desktops to load. They will authenticate but not see icons. Users in Kentucky have no problem. KY can log on as TN users and get in with no problems.
I don't anticipate someone here figuring this out, necessarily, but can someone direct me to diagnostics or log files that might show timeouts, etc., for individual user sessions? Thanks for any help.
Servers are Windows Server 2008 and desktops are Windows 7.