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Njacobe

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Outlook 2010 Exchange Password Issue

We have noticed a trend that when people user our password reset page they are unable to log into outlook until after 30 minutes or so. This happens on Windows xp or 7.

If I clear the credential vault it seems to fix the issue. Does anyone have any thoughts?

TIA!
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Svet Paperov
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Could you provide more information, please?
- What is this password reset page?
- Are those computers part of the same domain where Exchange belongs to or not?
- Are the users normally asked for credentials when they open Outlook and connect to Exchange?
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Njacobe

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Could you provide more information, please?
- What is this password reset page?
 Its a page they can go to and change or reset their own password. Its an Identity Management Program that integrates with AD.

- Are those computers part of the same domain where Exchange belongs to or not?
No they are on one Domain and the Exchange Servers are on another.

- Are the users normally asked for credentials when they open Outlook and connect to Exchange?

 They are asked but have the options to save credentials.
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Svet Paperov
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