Allanore
asked on
Citrix XML Services error
I have 2 citrix servers running Windows 2003 Server, Citrix Presentation Server 4.5.6, and Citrix Web Interface 5.2.0.36.
I am randomly getting this error and clients are unable to login when it happens.:
Event Type: Error
Event Source: Citrix Web Interface
Event Category: None
Event ID: 30003
Date: 4/30/2014
Time: 10:24:57 AM
User: N/A
Computer: CTX01
Description:
Site path: u:\inetpub\wwwroot\Citrix\
An error occurred while attempting to connect to the server ctx01 on port 8082. Verify that the Citrix XML Service is running and is using the correct port. If the XML Service is configured to share ports with Microsoft Internet Information Services (IIS), verify that IIS is running. This message was reported from the XML Service at address http://ctx01:8082/scripts/wpnbr.dll. The specified Citrix XML Service could not be contacted and has been temporarily removed from the list of active services. [Unique Log ID: 47e77320]
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
The weird thing is that the Citrix XML service is configured to run on port 8080 in the Citrix Access Management Console. Also IIS is running on port 80. Im not sure where its getting the port 8082 configuration from. Any Ideas?
I am randomly getting this error and clients are unable to login when it happens.:
Event Type: Error
Event Source: Citrix Web Interface
Event Category: None
Event ID: 30003
Date: 4/30/2014
Time: 10:24:57 AM
User: N/A
Computer: CTX01
Description:
Site path: u:\inetpub\wwwroot\Citrix\
An error occurred while attempting to connect to the server ctx01 on port 8082. Verify that the Citrix XML Service is running and is using the correct port. If the XML Service is configured to share ports with Microsoft Internet Information Services (IIS), verify that IIS is running. This message was reported from the XML Service at address http://ctx01:8082/scripts/wpnbr.dll. The specified Citrix XML Service could not be contacted and has been temporarily removed from the list of active services. [Unique Log ID: 47e77320]
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
The weird thing is that the Citrix XML service is configured to run on port 8080 in the Citrix Access Management Console. Also IIS is running on port 80. Im not sure where its getting the port 8082 configuration from. Any Ideas?
Vijaya Reddy Pinnapa Reddy
First check the settings in Web Interface console. Which port is configured there.
ASKER
Looks like the web interface console is configured for 8082. Should I change the Citrix XML service to run off the same port or should i change the WI to use 8080? Or does it not matter?
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