Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Virtual Machine outages

Posted on 2014-04-30
3
Medium Priority
?
263 Views
Last Modified: 2014-05-13
The issue there are quite a few Qr servers, which are all vmware VM's and there are approximately 13, and there has been outages in past few weeks which seems inexplicable,

The outages have occurred at the following times: (All are BST)
1.      Friday 11th April 06:44 until 07:35. All Qr appliances across all sites were affected.

2.      Sunday 13th April 00:19 until 01:41 All Qr appliances across all sites were affected.

3.      Thursday 24th April 01:43 until 03:04 All Qr appliances across all sites were affected.

Basically during this period the QR servers are unable to communicate with the client software's.

We have checked the network but these does not seem to be any evidence of a network problem during these times.

Also I have checked the permance graphs under performace tab > then overview and I can't see anything peculiar in the graphs in accordance to the date/times provided.

Any idea what could have caused it and how I can investigate further?
0
Comment
Question by:Kay
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 123

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE^2) earned 2000 total points
ID: 40032717
I think you need to do a few things, start collecting logs of

1. VMs - these can be found in the VM folder called vmware.log

2. Check vmkernel.log /var/log

3. also check using ping plotter, if the VMs can be pinged, also check the host can be pinged.

4. is it a single VM or many?

5. single host or many?
0
 

Author Comment

by:Kay
ID: 40036664
How do I find out when the VM hosts were on maintenance or was powered off?
0
 
LVL 123
ID: 40036665
This will be located in Tasks and Events.
0

Featured Post

New benefit for Premium Members - Upgrade now!

Ready to get started with anonymous questions today? It's easy! Learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Giving access to ESXi shell console is always an issue for IT departments to other Teams, or Projects. We need to find a way so that teams can use ESXTOP for their POCs, or tests without giving them the access to ESXi host shell console with a root …
The Nano Server Image Builder helps you create a custom Nano Server image and bootable USB media with the aid of a graphical interface. Based on the inputs you provide, it generates images for deployment and creates reusable PowerShell scripts that …
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question