Solved

Exchange Outlook 2007 Search Shared Mailbox

Posted on 2014-04-30
5
359 Views
Last Modified: 2014-05-01
I have a general shared mailbox that two users share, we'll call it "repairs" for this question.  Neither user can index this mailbox which seems to prevent searching for items within sub-folders of this mailbox.  
Am I correct in understanding that this cannot be done?  Or does anyone know of a way that they can easily and quickly search for items across the shared mailbox without going into each individual folder?
The setup is Windows 7 Pro, Active Directory accounts, and Outlook 2007 for both users.
0
Comment
Question by:PostQ
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 4

Expert Comment

by:xaichen
ID: 40032704
Hi There,

Have you tried the mailbox search functionality within OWA/Webmail if it is configured on that Exchange server?

I seem to recall seeing a similar issue in Exchange 2010 recently but there were so many multiple possible reasons. If the search does not work in either OWA or Outlook client it might be down to a server side process / service not running and/or some mailbox permission issues.

Best regards.
0
 
LVL 2

Author Comment

by:PostQ
ID: 40032897
That doesn't work, local mailbox search does though on both the client and OWA.  It's just that shared mailbox.  I'm getting an error (when looking at indexing settings) that says The shared mailbox "repairs" cannot be indexed due to settings imposed by a system's administrator.

They are local admins on their pc's, maybe a GPO issue?  I looked at the mailbox on the server and couldn't find a place to allow indexing, but maybe I'm looking in the wrong location?
0
 
LVL 31

Accepted Solution

by:
Gareth Gudger earned 500 total points
ID: 40033489
Check the last post in this thread.

http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/outlook-search-folders-shared-mailbox/5b9000df-1802-4867-891a-7e7b822c1ba9

The challenge here though, is I believe this functionality was only available in Outlook 2010 and later.
0
 
LVL 2

Author Closing Comment

by:PostQ
ID: 40034465
That's exactly what I was looking for!  Thank you very much!
0
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 40034472
Awesome!
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A project that enables an administrator to perform actions within a user session context not just at the time of login but any time later on day(s) or week(s) later.
The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

710 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question