I have a general shared mailbox that two users share, we'll call it "repairs" for this question. Neither user can index this mailbox which seems to prevent searching for items within sub-folders of this mailbox.
Am I correct in understanding that this cannot be done? Or does anyone know of a way that they can easily and quickly search for items across the shared mailbox without going into each individual folder?
The setup is Windows 7 Pro, Active Directory accounts, and Outlook 2007 for both users.