Solved

Exchange 2010 Litigation Hold mailbox:  Can deleted / modified NOTES be reverted to an earlier revision if a mailbox has Litigation hold enabled?

Posted on 2014-04-30
4
293 Views
Last Modified: 2014-05-21
I have an Exchange 2010 system, and a user that has Litigation Hold enabled for at least 12 months now.

This user had something change their NOTES (MAC / MACMAIL / iphone / ipad) such that all notes are corrupted.  

Is there a way to revert NOTES to an earlier revision without going to backup?
0
Comment
Question by:jkeegan123
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 23

Expert Comment

by:Malli Boppe
ID: 40036360
Litigation hold enables you retrieve any email which is deleted by the user. Exchange stores the emails deleted by user in hidden mailbox folders.
If the notes are corrupted you probably can run mailbox repair or go back to backups
http://technet.microsoft.com/en-us/library/ff625221(v=exchg.141).aspx
0
 
LVL 5

Author Comment

by:jkeegan123
ID: 40036386
Thanks for the answer. This particular mailbox is over 50gb in a very large store without brick level backups, so we're trying to avoid going to backup, since the restore to the restore storage group will be close to 1tb.

I read that the notes are kept in a folder called deleted items /versions, and was hoping someone had used this to pull notes out.

Note :you can only access these folders through MFCMapi program, not Outlook
0
 
LVL 23

Accepted Solution

by:
Malli Boppe earned 500 total points
ID: 40036503
I don't think notes are stored in  deleted items versions.
Can you provide the link where you read from?
0
 
LVL 5

Author Closing Comment

by:jkeegan123
ID: 40082393
I was able to recover NOTES using MFCMAPI for the account that had litigation hold enabled.  ALL ITEMS that had ever been deleted since Litigation hold was enabled was able to been seen and recovered.
0

Featured Post

Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
how to add IIS SMTP to handle application/Scanner relays into office 365.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

627 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question