?
Solved

Exchange 2010 Litigation Hold mailbox:  Can deleted / modified NOTES be reverted to an earlier revision if a mailbox has Litigation hold enabled?

Posted on 2014-04-30
4
Medium Priority
?
303 Views
Last Modified: 2014-05-21
I have an Exchange 2010 system, and a user that has Litigation Hold enabled for at least 12 months now.

This user had something change their NOTES (MAC / MACMAIL / iphone / ipad) such that all notes are corrupted.  

Is there a way to revert NOTES to an earlier revision without going to backup?
0
Comment
Question by:jkeegan123
  • 2
  • 2
4 Comments
 
LVL 23

Expert Comment

by:Malli Boppe
ID: 40036360
Litigation hold enables you retrieve any email which is deleted by the user. Exchange stores the emails deleted by user in hidden mailbox folders.
If the notes are corrupted you probably can run mailbox repair or go back to backups
http://technet.microsoft.com/en-us/library/ff625221(v=exchg.141).aspx
0
 
LVL 5

Author Comment

by:jkeegan123
ID: 40036386
Thanks for the answer. This particular mailbox is over 50gb in a very large store without brick level backups, so we're trying to avoid going to backup, since the restore to the restore storage group will be close to 1tb.

I read that the notes are kept in a folder called deleted items /versions, and was hoping someone had used this to pull notes out.

Note :you can only access these folders through MFCMapi program, not Outlook
0
 
LVL 23

Accepted Solution

by:
Malli Boppe earned 2000 total points
ID: 40036503
I don't think notes are stored in  deleted items versions.
Can you provide the link where you read from?
0
 
LVL 5

Author Closing Comment

by:jkeegan123
ID: 40082393
I was able to recover NOTES using MFCMAPI for the account that had litigation hold enabled.  ALL ITEMS that had ever been deleted since Litigation hold was enabled was able to been seen and recovered.
0

Featured Post

Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Among the most obnoxious of Exchange errors is error 1216 – Attached Database Mismatch error of the Jet Database Engine. When faced with this error, users may have to suffer from mailbox inaccessibility and in worst situations, permanent data loss.
Here is a method which can be used to help resolve a "Content Index Failed" error on a Microsoft Exchange Server.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
In this video I will demonstrate how to set up Nine, which I now consider the best alternative email app to Touchdown.
Suggested Courses

588 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question