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jpmoreau
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Terminal Server

Hi there

I have configure a Terminal server in Windows 2008R2. Everything is working fine but the only problem I have is that my users are getting kicked out some times. They have to reconnect. I have check the DNS and the RDP security layers. I also have 15 licences set to users.

Is there someting else that I have to check?

Thank you
Windows Server 2008Remote Access

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jpmoreau

8/22/2022 - Mon
xaichen

Hello.

Do the users all lose connection to the TS a the same time? If you have a willing volunteer among them it would be useful to setup a running ping test to the TS and see if this is dropping packets or showing high latency at the times of the kickouts. E.g in Windows command prompt use 'ping servername -t'

Are they connecting to the TS over a local wired network or over the Internet?

Also when they reconnect after being kicked, is their previous session state preserved or do they have to start from scratch?

Best regards.
jpmoreau

ASKER
Thank you

They only loose connection. All the programs are still opens.

They are connecting over a VPN connection.

Not sure they are getting kicked out at the same time.

I'm not loosing ping
ASKER CERTIFIED SOLUTION
xaichen

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jpmoreau

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Ip adress conflict
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