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All flash drives fail when plugged into laptop USB

Last Modified: 2014-05-05
We have a laptop that when any (we tried 5) flash drive is plugged in it either fails installing the drivers or it installs and states it is Write Protected.

I did run MalwareBytes on it and found 5 items that I removed.  One was a trojan and another was a backdoor.

Any advice would be helpful.  I'm considering a re-installation of the OS
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