View other's schedule in OutLook 2010

mschaef71 used Ask the Experts™
I have a user that transferred from company A that still needs to use his existing laptop.  His laptop is still joined to company A's domain and he still needs to access its Exchange server.  I have added his new email account from company B to his existing Outlook 2010 profile.  He can receive and send email with company A and company B within the same Outlook profile.

When he tries to Plan a Meeting in Outlook he can't see the schedules of the users at company B but he still see the schedules of the users at company A.

Any thoughts on why this is happening?

Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®


Additional Info: Company B also uses Exchange 2010 and the user's OWA for company B does show free/busy schedules for users at company B
Solution Architect
Most Valuable Expert 2014
Top Expert 2014
It may be based on the initial Exchange account for the profile. Try creating a second profile in Outlook just for Company B and see if the Free/Busy Schedule works under a separate profile. Just to aide the process of elimination.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial