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lloydabbertonFlag for United Kingdom of Great Britain and Northern Ireland

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Failed to Print Outlook 2007 SP3

Dear All,

For some reason I cannot print to my networked HP  from Outlook 2007 SP3 (Windows 7 Pro 64bit Laptop). I get "Failed to print". I can print from Word and notepad, but just not from Outlook. I have tried 2 other network printers and the same error occurs just from Outlook.

I have deleted the outlprnt file but this made no difference.

I have also seen the below error in the event logs when I try and print;

splwow64.exe crash

Can anyone help please?

Thanks
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Clark Kent
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Hi Lloydabberton,

Might be, there is a corruption issue with “OutlPrnt” file in MS-Outlook. This file stores all the settings of printing style in Microsoft Outlook and when it gets corrupted, then users not able to print any documents.

To fix this issue, completely close the Outlook and follow the above given path. After reaching at the given above location, change the name of OutlPrnt to .old and the problem will be resolved.


The location of “OutlPrnt” in Window 7, Vista and 8 is:
C:\Users\%username%\AppData\Roaming\Microsoft\Outlook\


Note: OutlPrnt file can be hidden.


Hope it will help you!!!!

Thanks
Clark Kent
With addition to Clarks comment,

If above steps didn't fix the issue, Try to open outlook in safemode.

Start --> Run --> outlook /safemode

And disable Add-ons which is not required.

Try to create new outlook profile.
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ASKER

It was a corrupt email, that was causing this, I deleted the email. This is now fixed.
ASKER CERTIFIED SOLUTION
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Clark Kent
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