<div>
Thank you - that seemed to do the trick!
</div>


<div>
Good to hear.<br />
Thanks Norm.<br />
--Rob
</div>


<div>
<div class="content wysiwyg-content">
I have a client who is occasionally able to use the remote access feature on the SBS2011 web portal, but typically cannot get the remote access to work. He logs into the portal and sees a list of available computers, and when he clicks on one, nothing happens. It's as if the button wasn't even clicked. Not sure what is wrong or how to resolve it. Any thoughts? Many others able to use the same remote computers fine on their own computers. This user account doesn't work no matter where you try it from. Working from a Dell laptop with Windows 7 and plenty of resources.
</div>
</div>


I have a client who is occasionally able to use the remote access feature on the SBS2011 web portal, but typically cannot get the remote access to work. He logs into the portal and sees a list of available computers, and when he clicks on one, nothing happens. It's as if the button wasn't even clicked. Not sure what is wrong or how to resolve it. Any thoughts? Many others able to use the same remote computers fine on their own computers. This user account doesn't work no matter where you try it from. Working from a Dell laptop with Windows 7 and plenty of resources.

Remote Access in SBS 2011

Networking is the process of connecting computing devices, peripherals and terminals together through a system that uses wiring, cabling or radio waves that enable their users to communicate, share information and interact over distances. Often associated are issues regarding operating systems, hardware and equipment, cloud and virtual networking, protocols, architecture, storage and management.

Networking

The Windows operating systems have distinct methodologies for designing and implementing networks, and have specific systems to accomplish various networking processes, such as Exchange for email, Sharepoint for shared files and programs, and IIS for delivery of web pages. Microsoft also produces server technologies for networked database use, security and virtualization.

Windows Networking

Remote access may refer to the connection to a data-processing system from a remote location, for example through a virtual private network remote desktop software, terminal emulation, or the activation of features of a business telephone system from outside the business's premises.

Remote Access

Since 1984, Dell has been delivering technology to fit your life.
Dell is in Enterprise, Home Office and Consumer sectors of the market, supplying a broad range of customizable desktops, laptops, notebooks, servers, storage, and network devices.