visual studio 2010 a problem has been encountered while loading the setup

JElster
JElster used Ask the Experts™
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trying to install VS2010

visual studio 2010 a problem has been encountered while loading the setup

Any ideas
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Top Expert 2015
Commented:
Usually, when you get this message, it tells you about a log file. Looking at that log file can give you an idea of what is going wrong.

Did you install a beta version on that computer before.? Beta versions do not uninstall properly and give problems later when you try to install the release version. You need a special tool, available somewhere on the Microsoft site, to perform a cleanup before reinstalling with a release edition.

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