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Remote control software for windows

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Last Modified: 2014-05-19
I have some family members that call me for "tech support" on their windows PCs.  I am running W7 64; they are running W7, W8 and Vista

Years ago, I used to use Windows' built-in "little green man" to take control of their PCs, but as I recall, if they were behind a router, that often caused problems.  Don't know whether that is still the case.

What are you gurus using to support your friends/families that need you to take control of their windows PCs remotely and pros/cons?

Thanks-
Sam
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