Office365 message trace email recovery

iNc0g
iNc0g used Ask the Experts™
on
Hi,

Is there a way to recover/download an email with status "Failed" in the Mail flow > Message Trace instead of asking the person who sent it to re-send it ?

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Solutions Architect
Top Expert 2016
Commented:
short answer is ask the person to re-send.

long answer is, the email never make it into any mailbox, then there is no way for Exchange to recover the message.

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