Office365 message trace email recovery

iNc0g used Ask the Experts™

Is there a way to recover/download an email with status "Failed" in the Mail flow > Message Trace instead of asking the person who sent it to re-send it ?

attached image.
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Solutions Architect
Top Expert 2016
short answer is ask the person to re-send.

long answer is, the email never make it into any mailbox, then there is no way for Exchange to recover the message.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial