Avatar of J.R. Sitman
J.R. Sitman
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Dropbox files can't be opened, copied or moved

We have a user that does a lot of work in Dropbox.  She can't do anything with the files.  I have no idea where to start looking for the problem.
Cloud ComputingStorageWindows 7

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8/22/2022 - Mon

Is her machine encrypted?

Is she able to open the local Dropbox folder in her documents and move files in there? or is the issue simply online?

You can of course ask dropbox for help specifically or look at their knowledgebase / forums:

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James Murphy
J.R. Sitman

not encrypted.  The problem is local, she hasn't tested online I don't believe, but I'll find out.  I have her information so I'm going to install her box on another computer

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J.R. Sitman

Yep there was a corrupted file on her computer.  Thanks

Ok great
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