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Windows 7 Permissions Issue

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Last Modified: 2014-05-12
Hello!

I've got a fun one today!

I have a computer that came in having internet issues.  It will not get an IP address.  After diving into it, I have determined that it's an issue with the drivers and Device Manager.  I have tried to uninstall/reinstall the drivers, but it won't let me.  When I choose to manually update the driver, I get an Access Is Denied error.

So, I tried to manually set the IP address for the Local Area Connection.  I go into the properties and highlight IPV4, but I can't click on Properties!

I'm stuck!

I have already ran the Avast Removal Tool (because she had Avast Internet Security installed and downgraded to the Free Antivirus) to remove any remnants of Avast that may be causing issues.

I have ran sfc /scannow, which finds no errors.

I have ran the System Update Readiness Tool, which fails with no error code (says not installed).

I have done an in-place upgrade, which went through fine, but I'm still having the same issues!

Any suggestions?

(P.S, I have ran sfc /scannow, SURT, and Avast Removal Tool since the in-place upgrade also)
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