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man4art
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remove conduit from firefox

When I want to search with Firefox, it opens with search.conduit.com.  I want to remove it.

Any advice?
Internet / Email Software

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man4art

8/22/2022 - Mon
awawada

aadih

Run a scan with MalwareBytes AntiMalware (free) to remove it.
man4art

ASKER
tried that, it did not work.  Tried reinstalling Firefox and Conduit still there.
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man4art

ASKER
thanks, but did not prove effective.
awawada

My link did not work???
ASKER CERTIFIED SOLUTION
Marc Z

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man4art

ASKER
thank you, it worked.
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man4art

ASKER
I guess I was too quick in saying it worked.  Seems it didn't. Conduit is back!  arrrgh!  what next?
Marc Z

were you able to run malwarebytes?
And try hitmanpro as well.
http://www.surfright.nl/en/hitmanpro
man4art

ASKER
I not only ran malwarebytes, i bought the premium just to make sure I had the most effective.  I'll try hitmampro now.

Conduit didn't show up until I opened a new tab in Firefox and it was there.  see attached
Conduit-problem.jpg
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Marc Z

Did you reset your homepage? Although I don't see a Tools under the menu in that screenshot. Is that really Firefox?
Anyways if it is, hit Alt +t+o to open options. On the general screen under startup restore your home page to defaults and clear history under the privacy tab.
Restart Firefox and see if that clears your home page.
Marc Z

Can you take a screenshot of your extensions page in firefox?
Ctrl + shift + A, then select Extensions in left side and take screenshot.
Marc Z

One more place to look. Open windows control panel- administrative - Services. Make sure there is no Conduit or any other Toolbar or Search related services that are not Microsoft. Stop and Disable any that are.
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man4art

ASKER
dear mtz1of4,  thanks for the continued support.  When I opened Firefox  to get the screenshot Conduit was no longer there.  I have followed your further instructions just to makes sure it seems clear now.  thanks for the patience.  excellent help.  If I could I would award more points.