Lync 2013 Client - What does this icon mean? How can I use it

brothertruffle880
brothertruffle880 used Ask the Experts™
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I did a search for somone in my lync search box and came up with two entries. I've never seen the first one before.  But have seen the second icon.  Can't find a help screen describing it.  


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Gareth GudgerSolution Architect
Most Valuable Expert 2014
Top Expert 2014
Commented:
This is normal. Lync just thinks you are trying to dial a number.

Do you just use Lync for IM and Presence? Or do you have Enterprise Voice as well?
Mohammed HamadaSenior IT Consultant
Commented:
This is a normal Lync client behavior as Gareth has indicated. it's like a shortcut to numpad to call the number you're searching for.

Author

Commented:
Hi Gareth:

I don't know if I have Enterprise Voice.  I do know that we can have online Lync meetings with video and voice.  Would that be Enterprise voice?
Senior IT Consultant
Commented:
Enterprise voice is the ability to make PSTN calls or VoIP calls to GSM or an external Numbers. it means that your Lync must be integrated with a VoIP Gateway like Cisco, Patton, Sonus..etc

If your Lync user account is enable for Enterprise voice License you will be able to make calls using numbers, if not your client won't be able to call numbers.. just sip accounts e.g. (user@domain.com) from the contact list.

You can see if your users are enabled from the Lync server control panel. in the users pane.
Gareth GudgerSolution Architect
Most Valuable Expert 2014
Top Expert 2014
Commented:
+1 moh10ly.

Lync basically becomes your phone system. This is Enterprise Voice. I am guessing from your response you do not have Enterprise Voice. That is okay. Its just an optional add-on.

What phone system do you have now and have you ever considered rolling it into Lync for full functionality?

But yes. This is my design so I wouldn't worry about the icon.

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