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Outlook Anywhere - SBS 2011 & Outlook 2013

dbasplus
dbasplus asked
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Last Modified: 2014-05-01
I'm trying to set up Outlook Anywhere for some remote users we have. They will be running Outlook 2013 on their workstations. Our server is running SBS 2011 (which contains Exchange 2010), and everything internally is working fine.

Outlook Web Access works fine, but the users are required to use the full version of Outlook on a regular basis.

I've followed the steps in this article - https://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_27725666.html - but still can't get it to work. I suspect the main difference is that I'm using Outlook 2013 which I don't think was available when that article was published.

We are using the SBS 2011 self-signed certificate which has been installed on the workstations. The workstations have never been part of the domain (and are unlikely to be as they are physically located in another state).

The error message I'm getting is "Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The attempt to log on to Microsoft Exchange has failed."

Can anyone help please?
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