troubleshooting Question

MSHTML.dll IE 10 Appliction Crash

Avatar of DarrenEley
DarrenEley asked on
HTMLWeb Browsers
3 Comments1 Solution5236 ViewsLast Modified:
Hello, I have a user which when browsing using IE10, IE keeps locking up and crashing out.

Here is the event information, Cant find any spyware or infections, can someone please offer some advise.

+      System
              -      Provider
                     [ Name]       Application Error

              -      EventID      1000
                     [ Qualifiers]       0

                     Level      2

                     Task      100

                     Keywords      0x80000000000000

              -      TimeCreated
                     [ SystemTime]       <a href='dial:2014-04-30' style='text-decoration: underline'>2014-04-30</a>T16:14:05.000000000Z

                     EventRecordID      271833

                     Channel      Application

                     Security

-      EventData
                    IEXPLORE.EXE
                    10.0.9200.16843
                    53096fea
                    MSHTML.dll
                    10.0.9200.16843
                    530983fd
                    c0000409
                    0059dd56
                    21e8
                    01cf6489a5027b2f
                    C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
                    C:\Windows\system32\MSHTML.dll
                    731562cf-d082-11e3-bbce-b8ca3acf9047

Thank you in advance.

Regards

Darren
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