Link to home
Start Free TrialLog in
Avatar of DarrenEley
DarrenEley

asked on

MSHTML.dll IE 10 Appliction Crash

Hello, I have a user which when browsing using IE10, IE keeps locking up and crashing out.

Here is the event information, Cant find any spyware or infections, can someone please offer some advise.

+      System
              -      Provider
                     [ Name]       Application Error

              -      EventID      1000
                     [ Qualifiers]       0

                     Level      2

                     Task      100

                     Keywords      0x80000000000000

              -      TimeCreated
                     [ SystemTime]       <a href='dial:2014-04-30' style='text-decoration: underline'>2014-04-30</a>T16:14:05.000000000Z

                     EventRecordID      271833

                     Channel      Application

                     Security

-      EventData
                    IEXPLORE.EXE
                    10.0.9200.16843
                    53096fea
                    MSHTML.dll
                    10.0.9200.16843
                    530983fd
                    c0000409
                    0059dd56
                    21e8
                    01cf6489a5027b2f
                    C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
                    C:\Windows\system32\MSHTML.dll
                    731562cf-d082-11e3-bbce-b8ca3acf9047

Thank you in advance.

Regards

Darren
ASKER CERTIFIED SOLUTION
Avatar of jcimarron
jcimarron
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of DarrenEley
DarrenEley

ASKER

Hiya. Thank you. This fits in with a problem i had with the Nvidia drivers last week.

I will remove and the re-install.

Thank you. Will report back. As a matter of reference, how do you know from the error log?

Regards

Darren
DarrenEley--
This is one of the known causes of IE 10 crashes.