Outlook says cannot open this item - TIF attachment

pageit
pageit used Ask the Experts™
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We receive our faxes by e-mail. I've just tried to set this up on a new computer and when a fax is received, Outlook cannot open the item probably because it is trying to preview in the window.

It comes up with the below error.

Cannot open
The attachment is a TIF.

TIF
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Commented:
utlook 2000, XP, and 2003 Can't Open E-mail Attachments
You may receive the following error message when opening attachements in Outlook (such as PDF faxes): "Can't open this item. Can't create file: send2fax1.pdf. Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions to that folder"
Microsoft Outlook uses a temporary folder to save and open the attachments. By default that folder is:
C:\Documents and Settings\%USER_NAME%\Local Settings\Temporary Internet Files\OLK#\ (where # is a random number)
Some of the latest security updates for Windoes 2000 and XP are preventing folders to be created in that folder. The solution is to use the regular TEMP folder.
1. Using REGEDIT.EXE locate the following key:
My Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Security
Note: Depending on your version you may have to modify that path after the "Office" key. You may have folders 8.0, 9.0, 10.0, 11.0, go the highest number. This is probably the version that you use.
2. Modify the Key "OutlookSecureTempFolder", by replacing "Temporary Internet Files" with "Temp". For example:
OLD VALUE: C:\Documents and Settings\kamen\Local Settings\Temporary Internet Files\OLK177\ (you may have different number than 177)
NEW VALUE: C:\Documents and Settings\kamen\Local Settings\Temp\OLK177\
3. Restart Microsoft Outlook.

from http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_20976339.html
Top Expert 2013

Commented:
pageit--
It is not clear whether your problem is with opening the fax, itself,  or whether it is an attachment to the fax that you cannot open.  Which is the .tif file?  Can you download that attachment and then open?

.tif files can be open with several programs.  See here
https://answers.yahoo.com/question/index?qid=20080217085636AApHv0S

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