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pageit--<br />
It is not clear whether your problem is with opening the fax, itself, &nbsp;or whether it is an attachment to the fax that you cannot open. &nbsp;Which is the .tif file? &nbsp;Can you download that attachment and then open?<br />
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.tif files can be open with several programs. &nbsp;See here<br />
<a href="https://answers.yahoo.com/question/index?qid=20080217085636AApHv0S" rel="ugc nofollow">https://answers.yahoo.com/question/index?qid=20080217085636AApHv0S</a>
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pageit--
It is not clear whether your problem is with opening the fax, itself,  or whether it is an attachment to the fax that you cannot open.  Which is the .tif file?  Can you download that attachment and then open?

.tif files can be open with several programs.  See here
https://answers.yahoo.com/question/index?qid=20080217085636AApHv0S [https://answers.yahoo.com/question/index?qid=20080217085636AApHv0S]

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We receive our faxes by e-mail. I've just tried to set this up on a new computer and when a fax is received, Outlook cannot open the item probably because it is trying to preview in the window.<br />
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It comes up with the below error.<br />
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<a href="https://filedb.experts-exchange.com/incoming/2014/05_w18/847998/fax2.PNG" target="_blank" title="Cannot open (24 KB)"><img alt="Cannot open" class="file-block lazyload" style="max-width: 238px;" data-src="https://filedb.experts-exchange.com/incoming/2014/05_w18/847998/fax2.PNG" /></a><br />
The attachment is a TIF.<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2014/05_w18/847999/fax1.PNG" target="_blank" title="TIF (65 KB)"><img alt="TIF" class="file-block lazyload" style="max-width: 449px;" data-src="https://filedb.experts-exchange.com/incoming/2014/05_w18/847999/fax1.PNG" /></a>
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fax2.PNG

fax1.PNG

We receive our faxes by e-mail. I've just tried to set this up on a new computer and when a fax is received, Outlook cannot open the item probably because it is trying to preview in the window.

It comes up with the below error.



The attachment is a TIF.



Outlook says cannot open this item - TIF attachment

Windows 7 is an operating system from Microsoft. Features include multi-touch support, a redesigned Windows Shell with a new taskbar, referred to as the Superbar, a home networking system called HomeGroup, and performance improvements.

Windows 7

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.