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jkellyg78Flag for United States of America

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Slow Internet

Greeting All,

I've been experiencing slow internet for a couple of weeks now on my local Network. I've been trying to trouble shoot the issue first with my Domain Controller. The problem is I haven't changed anything in that area.

It finally dawned on me that on 4-18-2014 I updated the firmware on my Sonic wall router. Its the only thing that I've changed on the Network. Could this cause webpages to load slowly?

Thanks
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Bembi
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Mmh, if you want to have a clear answer for your question..., ask Sonic Wall.

If you want to hear my opinion: Yes, sure, as it connects your network to the internet. But even 1.586 other reasons.
Just check it. Use a laptop, use one of the speed test web sites to measure the speed.
Then connect the laptop to the internet facing side and make the same test again (you may have to change some settings on the laptop). If the speed is much different, than you sonic wall may be the reason.

As I would asume, that a mistake by sonic wall would be fixed fast (as a lot of companies would be affected), check if there are updates. But it can also be, that sonic wall is and was absolutely o.k., but there was a problem before what came up now...

So make the speedtest first, then we can follow up the other possibilities.
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The speed tests are fine, but it loads pages real slow. If I manually put our ISP's DNS into my work computer; everything loads normal.
SOLUTION
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Lee W, MVP
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Ok so this is what I discovered. The latest firmware update that I installed was an early release. I went back to the general release firmware previous to the I installed a couple of weeks ago. Now the internet is working as it should. So there is another firmware glitch for ya. Also when I went back to a previous firmware; I lost most of my setting except my password. fortunitly I had a couple backups of the settings; so it didn't take long to restore.

So apparently, never install a prelease update from Sonicwall ever!

Thanks for the input guys