We help IT Professionals succeed at work.

Outlook Rule on Delaying E-Mail is Not Working

TBSupport
TBSupport asked
on
387 Views
Last Modified: 2014-05-10
Hello:

I'm using Microsoft Office Professional Plus 2010 and, specifically, Outlook version 14.0.7113.5005 64-bit.  I have one of many workstations here at my firm, and my firm runs on Exchange, as well.

I wanted to test an Outlook rule, prior to testing it at a customer site of ours.  The rule is to delay the sending of an e-mail by two minutes and to place that e-mail into the "Drafts" folder while waiting during that two-minute period.

I tested this by sending the e-mail to myself.  The e-mail successfully went into the Drafts folder, but (a) did not contain the attachment that I placed inside and (b) experienced a delay in delivery of only about five seconds--not two minutes.

Do you have any ideas as to why the delay did not quite work and why there was no attachment?  Could it be because I was sending the e-mail to myself?

Thanks!

TBSupport
Comment
Watch Question

yo_beeDirector of Information Technology
CERTIFIED EXPERT

Commented:
I am testing this and your rule will not work like you want it do because the work flow of Outlook has to place the item in the OUTBOX.
What this means to you is that you will have a copys build up in your DRAFT folder and mirror your SENT folder, but just with unread items.

If you want to have the item be place in your DRAFT folder you will need to leverage VBA.

Is the need to put the items in the DRAFT folder an important step in this work flow?
Can you also post a screenshot of your RULE?

Author

Commented:
Hello:

If it can't be moved and kept in the Drafts folder, I suppose that's fine.  My main concern is about the delay not working.  That's what I need resolved.

I could post a screenshot.  But, there are several windows in the rule.  Which one would help toward resolving the "delay" issue?

TBSupport
yo_beeDirector of Information Technology
CERTIFIED EXPERT

Commented:
The main configured one should be fine
img1

Author

Commented:
Here it is.
Capture.JPG
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION
yo_beeDirector of Information Technology
CERTIFIED EXPERT

Commented:
Nice, but the draft folder move should be removed or you will have a major build up of message.

Author

Commented:
There were no other valid solutions given, and my discovery turned out to be the correct avenue.
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.