when the disk crashed beyond repair, i wanted to restore the OS on the Inspiron 660 as before. so I called dell and they sent me a USB drive with the following id on the side of the usb:
when i googled it i got the below..
it looks the same as that but just that it is windows 8.
it also has a 'tracking id'...
when i tried to register the OS, MS complained an error. I called MS and they said they need the 25 digit product key. i said i only have the service tag, and called Dell. Now they mentioned that the USB is not the full OS but just some utilities.
I may be wrong, but did the OS recovery DVD used to come with XP and then later with Windows 7, you had a pay for it ($10 or $20 or something like that) to have an additional DVD added to the PC purchase. Now they seem to just tell me to go and get a new OS key which maybe around 100$?
what are my options? is this normal for Dell.. Is this a new change only for the newest PCs (perhaps from windows 8).
If I have to purchase a full version of Win8 and no other privileges from Dell to cover us a little for purchasing from them. Then would I be better to just get straight from MS and avoid all the Dell-stuff which can clutter? i would appreciate your thoughts.