Toshiba laptop issue

Client laptop Satellite C655. Programs not opening, pix not showing when being inserted into Word docs. Malewarebytes removed 300 infected items. Combofix had a few dozen more. Mbar still running. System restore failed on two weeks ago and 2 months ago (last one was 03/27/14, there were none before that. Device only provides for complete reinstall, no repair install. Anything I may have missed?

Windows 7Laptops Notebooks

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Jim White

8/22/2022 - Mon

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Michael Dyer

5/5/2014

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nobus

5/6/2014

you can run roguekiller too : http://majorgeeks.com/RogueKiller_d6983.html

but i also suggest a clean install in this case - you'll loose as much time running scans and repairing the OS - and will not be sure if it will run fine!

Jim White

5/6/2014

ASKER

You were right. THe only answer that worked was a reformat and rebuild. Thanks.

This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.

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