troubleshooting Question

Toshiba laptop issue

Avatar of Jim White
Jim WhiteFlag for United States of America asked on
Windows 7Laptops Notebooks
3 Comments1 Solution382 ViewsLast Modified:
Client laptop Satellite C655.  Programs not opening, pix not showing when being inserted into Word docs.  Malewarebytes removed 300 infected items. Combofix had a few dozen  more.  Mbar still running.  System restore failed on two weeks ago and 2 months ago (last one was 03/27/14, there were none before that.  Device only provides for complete reinstall, no repair install.  Anything I may have missed?
ASKER CERTIFIED SOLUTION
Michael Dyer
Senior Enterprise Support Engineer

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 3 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 3 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros