troubleshooting Question

Setting DS3300 up to use only 1 controller

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stantheman62 asked on
Server HardwareStorageIT Administration
4 Comments2 Solutions717 ViewsLast Modified:
I've hit another wall configuring this Storage Unit (1726-HC3, DS3300). At some point in its history it must have had 2 controllers in it but when it got to me it only had 1 ethernet controller. I am able to see the DS3300 in Storage Manager 10 but I have a lot of errors related to the missing controller (like missing battery controller B, missing controller, drive enclosure - loss of path redundantcy). The recovery Guru does not help me clear up these errors.

Basically I think the problem is that the DS3300 wants me to put the second controller back. But thats the problem - there is only one controller. My question is how do I set up the DS3300 to not look for that 2nd controller. I only want to use 1 controller. Is there a way to do this. Maybe a way to clear it  so that it thinks that there was only 1 controller ever connected to it?

Any idea's or has anyone ever had this problem before. I need some expert advice (since I'm presently a novice at the moment).

Thanks for any and all suggestions,
stan
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