Avatar of Todd Naliboff
Todd Naliboff
 asked on

Trouble installing QuickBooks 2011-Download manager says server returned error

Originally, this was installed as version 2005 on a Win XP computer. The user has successfully updated over the years to what she's snow running (ver. 2011).

Her old PC is on it's last legs We are now trying to deploy a new PC for her which is Win 7 32-bit. Every time we try to run the "Setup_QuickBooksPro2011" we get "The server returned an error. Would you like to retry?" I hit Yes and it just goes around in a loop.

I've tried to run the install on three different computers and all of them return the error I've mentioned above. I'm thinking of just having the user upgrade to QuickBooks 2014 web. Intuit won't even talk to us unless we pay them $89.00 for a one-time tech support session. Any thoughts?
Software

Avatar of undefined
Last Comment
John

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
John

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
Todd Naliboff

ASKER
Thanks!
John

Thank you and I was happy to help. Also make sure .NET Framework is fully up to date including recommended updates.
All of life is about relationships, and EE has made a viirtual community a real community. It lifts everyone's boat
William Peck