troubleshooting Question

SMTP Error when scheduling run of BO

Avatar of Jake Pratt
Jake PrattFlag for United States of America asked on
Crystal ReportsExchangeSAP
7 Comments1 Solution4280 ViewsLast Modified:
I am getting the following error when trying to schedule a instance of a BO that sends an email to an SMTP address outside our network.  "address error. [CrystalEnterprise.Smtp]: [Error sending address(es) to SMTP server. Return code: [SMTP 550 - Requested action not taken: mailbox unavailable.]. Reason: [abc@123.com, eft@123.com].]"

I have successfully run the objects when they send to an internal Exchange address, but outside SMTP fails.  I can ping the Exchange Server from the SAP BO server and I have a Receive Connector in the Exchange server that allows SMTP relay from the SAP BO server.  I'm not quite sure what else to check.  Any thoughts?
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