troubleshooting Question

How to add local users in Egnyte Enterprise Local Cloud VMware appliance interface?

Avatar of tcianflone
tcianfloneFlag for United States of America asked on
Cloud ComputingVMwareStorage
1 Comment1 Solution833 ViewsLast Modified:
I have a site running the Egnyte enterprise local cloud using a local VMware appliance for file storage. I inherited it with four working users, that is, four power users in the cloud interface and four matching local user accounts. We had to add a new user recently, so I added the new account in the cloud interface. Best as I can understand, you are then supposed to log into the local appliance (http://ipaddress:8806) using the root account, which I did, add the local user there, then map the cloud account to the local user account. Well, I cannot see anywhere in the local appliance GUI to add a user. See graphic below. I'm guessing I'm not logged in at the right place or with the right login (but it IS the root login) because I can't see where to configure time zone, network settings, etc. But for the life of me I can't tell where to find the add user functionality.

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 1 Comment.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 1 Comment.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros