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Jose BredariolFlag for Brazil

asked on

Spooler service windows 2012 doesn't stay on

The print spooler service does not say on.
Avatar of Kent Dyer
Kent Dyer
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Does this cause issue?  Thinking about this, the Print Spooler should be a "demand service."  Did the print spooler stay on before, or is it on with your other W2012 servers?

Architecturally speaking, it would make sense to "watch" for a file in the spool folder and if it "sees" a file there to start and spool the job through.
did this start happening after a change was made, or a driver update.
Stop it, go to Windows\System32\Spool\Printers.
Delete all files from that folder (you'll see some SHP and SPL files).
Start the service. It should stay on.

HTH,
Dan
Avatar of Jose Bredariol

ASKER

It starts happening after windows update.
I deleted and create the PRINTERS folder again, but nothing.
I can´t print
I can´t add another print
I have only one server, domain controller, W2012.
can you roll back the update, also what does the event log show,
Nome do Log:   Application
Fonte:         Application Error
Data:          09/05/2014 11:13:35
Identificação do Evento:1000
Categoria da Tarefa:(100)
Nível:         Erro
Palavras-chave:Clássico
Usuário:       N/D
Computador:    WIN-2P612NKCGUT.sbadual.com.br
Descrição:
Nome do aplicativo com falha: spoolsv.exe, versão: 6.3.9600.16384, carimbo de data/hora: 0x5215d570
Nome do módulo com falha: HpTcpMon.dll, versão: 7.2.2.51, carimbo de data/hora: 0x46e02922
Código de exceção: 0xc0000005
Deslocamento da falha: 0x000000000000ac75
ID do processo com falha: 0xeb8
Hora de início do aplicativo com falha: 0x01cf6b90cf11ce82
Caminho do aplicativo com falha: C:\Windows\System32\spoolsv.exe
Caminho do módulo com falha: C:\Windows\System32\HpTcpMon.dll
ID do Relatório: 1b978cd6-d784-11e3-80cc-7054d2c474f5
Nome completo do pacote com falha:
ID do aplicativo relativo ao pacote com falha:
XML de Evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-05-09T14:13:35.000000000Z" />
    <EventRecordID>3308</EventRecordID>
    <Channel>Application</Channel>
    <Computer>WIN-2P612NKCGUT.sbadual.com.br</Computer>
    <Security />
  </System>
  <EventData>
    <Data>spoolsv.exe</Data>
    <Data>6.3.9600.16384</Data>
    <Data>5215d570</Data>
    <Data>HpTcpMon.dll</Data>
    <Data>7.2.2.51</Data>
    <Data>46e02922</Data>
    <Data>c0000005</Data>
    <Data>000000000000ac75</Data>
    <Data>eb8</Data>
    <Data>01cf6b90cf11ce82</Data>
    <Data>C:\Windows\System32\spoolsv.exe</Data>
    <Data>C:\Windows\System32\HpTcpMon.dll</Data>
    <Data>1b978cd6-d784-11e3-80cc-7054d2c474f5</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>




Nome do Log:   System
Fonte:         Service Control Manager
Data:          09/05/2014 11:12:36
Identificação do Evento:7031
Categoria da Tarefa:Nenhum
Nível:         Erro
Palavras-chave:Clássico
Usuário:       N/D
Computador:    WIN-2P612NKCGUT.sbadual.com.br
Descrição:
O serviço Spooler de Impressão foi finalizado inesperadamente. Isto aconteceu 1 vez(es). A seguinte ação corretiva será tomada em 5000 milissegundos: Reiniciar o serviço.
XML de Evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7031</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2014-05-09T14:12:36.063205000Z" />
    <EventRecordID>6123</EventRecordID>
    <Correlation />
    <Execution ProcessID="544" ThreadID="3460" />
    <Channel>System</Channel>
    <Computer>WIN-2P612NKCGUT.sbadual.com.br</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">Spooler de Impressão</Data>
    <Data Name="param2">1</Data>
    <Data Name="param3">5000</Data>
    <Data Name="param4">1</Data>
    <Data Name="param5">Reiniciar o serviço</Data>
    <Binary>530070006F006F006C00650072000000</Binary>
  </EventData>
</Event>
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Martin Anderson
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Thanks a lot