We help IT Professionals succeed at work.

Windows 8 Local account Password reset

Last Modified: 2014-07-11

 I have a problem one of our client have forgotten their password for a local account, running windows 8. I have tried many different password recovery/reset tools but still no joy could you advise?
Watch Question

This one is on us!
(Get your first solution completely free - no credit card required)
Joe WinogradDeveloper
Most Valuable Expert 2018

I used this recently to reset the admin password on a W7/64-bit system, and the docs says it supports up to W8.1 (although I haven't personally tried it on W8):

Note these points from the Overview:

o  This is a utility to reset the password of any user that has a valid local account on your Windows system.

o  Supports all Windows from NT3.5 to Win8.1, also 64 bit and also the Server versions (like 2003, 2008, 2012)

o  You do not need to know the old password to set a new one.

o  It works offline, that is, you have to shutdown your computer and boot off a CD or USB disk to do the password reset.

o  Will detect and offer to unlock locked or disabled out user accounts!

o  There is also a registry editor and other registry utilities that works under linux/unix, and can be used for other things than password editing.

It worked perfectly for me. I burned a CD of it and keep it around in my bag of tricks.

Also, I've been on other threads here at EE where I recommended PogoStick, but other experts had these different suggestions:


I haven't tried any of these other ideas, since PogoStick worked perfectly for me, and I also don't know which ones support W8, but I'm passing them along for your consideration. In one of the threads, the author said, "Trinity Rescue Kit [the last link above]...worked perfectly!" Regards, Joe

Windows 8 (and 8.1) local accounts come in 2 flavours. There are true local accounts and then Microsoft Live associated accounts. For a true local account you can use any Windows password reset tool such as www.passwordresetkey.com. For an account associated with a Microsoft Live account you will need to reset the password online here https://account.live.com/resetpassword.aspx
I believe this long standing security hole in Windows may have been finally patched by Microsoft - generally a good thing, but slightly annoying right now as I was currently relying on it to reset a Windows 8 local user password.

Now when you click the Command Prompt you need to enter the password.  So this approach is no longer going to work to reset a forgotten password.
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.