Link to home
Start Free TrialLog in
Avatar of VantaBods
VantaBodsFlag for United Kingdom of Great Britain and Northern Ireland

asked on

Windows 8 Local account Password reset


 I have a problem one of our client have forgotten their password for a local account, running windows 8. I have tried many different password recovery/reset tools but still no joy could you advise?
Avatar of SvenIA
Flag of Netherlands image

Link to home
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Joe Winograd
I used this recently to reset the admin password on a W7/64-bit system, and the docs says it supports up to W8.1 (although I haven't personally tried it on W8):

Note these points from the Overview:

o  This is a utility to reset the password of any user that has a valid local account on your Windows system.

o  Supports all Windows from NT3.5 to Win8.1, also 64 bit and also the Server versions (like 2003, 2008, 2012)

o  You do not need to know the old password to set a new one.

o  It works offline, that is, you have to shutdown your computer and boot off a CD or USB disk to do the password reset.

o  Will detect and offer to unlock locked or disabled out user accounts!

o  There is also a registry editor and other registry utilities that works under linux/unix, and can be used for other things than password editing.

It worked perfectly for me. I burned a CD of it and keep it around in my bag of tricks.

Also, I've been on other threads here at EE where I recommended PogoStick, but other experts had these different suggestions:

I haven't tried any of these other ideas, since PogoStick worked perfectly for me, and I also don't know which ones support W8, but I'm passing them along for your consideration. In one of the threads, the author said, "Trinity Rescue Kit [the last link above]...worked perfectly!" Regards, Joe
Avatar of jontylovell

Windows 8 (and 8.1) local accounts come in 2 flavours. There are true local accounts and then Microsoft Live associated accounts. For a true local account you can use any Windows password reset tool such as For an account associated with a Microsoft Live account you will need to reset the password online here
I believe this long standing security hole in Windows may have been finally patched by Microsoft - generally a good thing, but slightly annoying right now as I was currently relying on it to reset a Windows 8 local user password.

Now when you click the Command Prompt you need to enter the password.  So this approach is no longer going to work to reset a forgotten password.