troubleshooting Question

Clicking Windows 8.1 update does nothing

Avatar of french44
french44 asked on
Windows 8Dell
3 Comments1 Solution1205 ViewsLast Modified:
I had someone bring me a tablet stating they could not get 8.1 to install.  It would download and stop asking for them to uninstall some Dell Security app.  They did this but now when you go to the store and click the update nothing happens.  I can install other apps fine but when you click the update it moves a little showing you pressed it but then just sits there.

Has anyone ran into this before.  Searching the EE doesn't bring anything up rather than those that can't get the update to appear.  Thanks.

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