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ComputerPros-ga
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Outlook 2013 shows wrong email address in title bar

We have at least 2 users on our LAN where the title bar in Outlook 2013 shows the WRONG email address.  These users are getting their email OK and I've verified the correct email address is setup on the Exchange Server.  I assume this is a Windows Registry setting but I cannot find where it's located.  Any suggestions?

These users were originally setup with a valid email address but the name was later changed in AD and on the Exchange server.  Now the Outlook 2013 client shows the original name and not the corrected/updated email address name.

Thanks,
Shane
OutlookExchangeEmail Servers

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ComputerPros-ga

8/22/2022 - Mon
OriNetworks

From Exchange management tools look up the users email addresses. If they have been assigned a new email address their old one may still be default or you could setup their profile on their computer again from control panel->mail delete the current and recreate it to see what happens.
ASKER CERTIFIED SOLUTION
David Johnson, CD

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ComputerPros-ga

ASKER
Did I mention we're on an Exchange 2007 server?   My DataFiles screen goes NOT have a Name field as shown in the screen shot above.
ComputerPros-ga

ASKER
The PST name did not match the email address .. re-created the Outlook profile and it's displaying the name correctly now.

Thanks!

Shane
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck