We help IT Professionals succeed at work.

Blackberry Enterprise Server Express - HTTP Status 500 - Administration Service

utilize
utilize asked
on
341 Views
Last Modified: 2014-07-15
We are currently unable to login to the blackberry administration service on a Windows 2003 R2 Server.

The server also hosts the blackberry database and is running 5.0.4 Blackberry enterprise express edition.

I've modified the xmxx amount to various values, changed the java path in the registry for BAS-AS and BAS-NCC and even completely uninstalled/reinstalled BESx (minus the SQL database) - However, the problem persists.

Any suggestions?
Comment
Watch Question

Server Administrator
CERTIFIED EXPERT
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION

Author

Commented:
We eventually installed the admin tools on to a separate server, which allowed us to perform administrative tasks. Later, a separate engineer then noticed that they could administer the blackberry software from the original server.

Baffling.

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.