troubleshooting Question

Can't receive incoming email with an error

Avatar of sglee
sglee asked on
ExchangeOutlookSBS
4 Comments1 Solution587 ViewsLast Modified:
Hi,
 The sender sent an email with big attachment (16MB-37MB) file with .EXE & .ZIP from Outlook 2003 / Exch 2003 in my email account in Outlook 2010 / Exch 2010.

  But my Outlook 2010 fails to receive all three emails as seen below.
  In my Exchange 2010, I removed size limitation, so I know the size can't be an issue.
  I understand .EXE attachment being blocked due to the nature of EXE, but I don't know why .ZIP are being quarantined?

---------------------------------------------------------------------------------------------
The message or an attachment did not reach the intended recipient(s).

  Subject: Test1
     From: Sender@BBB.net
       To: Me@AAA.com
     Date: Wed, 14 May 2014 19:57:09 -0600
   Reason: attachment type policy violation (upd-pcl5-x32-5.5.0.12834.exe)
   Action: quarantine

  Subject: Test2
     From: Sender@BBB.net
       To: Me@AAA.com
     Date: Wed, 14 May 2014 19:57:09 -0600
   Reason: attachment type policy violation (upd-pcl5-x32-5.5.0.12834.zip)
   Action: quarantine


  Subject: Test3
     From: Sender@BBB.net
       To: Me@AAA.com
     Date: Wed, 14 May 2014 19:57:09 -0600

Reason: attachment type policy violation (FileFormatConverters - Copy.zip)
   Action: quarantine
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