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Jim Lacey
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IST Cleaner Pro removal - Startup Screens still here

A family Windows 7 Pro computer has become infected with IST Cleaner Pro.
Googled this site - http://malwaretips.com/blogs/ist-cleaner-pro-removal/


Ran the apps below, the 2 startup screens (at PC boot) were not eliminated - how do I get rid of these?

adwcleaner_3.208.exe
mbam-setup-2.0.1.1004.exe
Windows 7

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joinaunion

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
joinaunion

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flubbster

For this one you want to do as much as possible in safe mode.

Boot the system to safe mode with networking. Download and run rkill:

http://www.bleepingcomputer.com/download/rkill/

This will stop the rogue process from running. After it completes, run mbam again (make sure it updates itself before running. Select a FULL SCAN and allow to complete. After it completes, click on the SHOW RESULTS button.

On that page, click on APPLY ACTIONS

Allow it to remove any infections found. When complete, boot normally and test.
Jim Lacey

ASKER
Did the job, thanks!
joinaunion

Glad to help :)
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