troubleshooting Question

System recovery - Windows cannot repair automatically and won't start

Avatar of Michael Gunner
Michael GunnerFlag for Spain asked on
Windows 7Laptops NotebooksStorage SoftwareAcronis
90 Comments4 Solutions1457 ViewsLast Modified:
My windows 7 Professional 64-bit crashed suddenly and I cannot
restart it.

I have backups of some files but not a system backup.

I would like to get the system up and running, or if not get access to the disk to copy off files.

What happens:
Windows starts and shows logo, then crashes with blue screen. after which it fails to repair itself.
If I switch off and then on again it comes back to the screen asking me whether to attempt repair. It always crashed after this with STOP 0X00000001 .
and diagnostics which go off screen too quickly for me to read.
It dumps on bluescreen. Memory dump which goes to a point and then stops and the machine reboots.

I have tried to use the repair option from a W7 Home Premium

64bit disk.
The message shown is that it cannot repair the PC automatically.
The diagnostic details shown when I start with this disk shown

every test to be error free (0) as I understand it.
the first section says (I am translating from Spanish so the wording

is not exact)
System disk =\Device\Harddisk0
Windows directory=E:\Windows
Automatic check = 0
Number of principal causes = 1

Then all the checks say completed successfully. error code = 0x0

Principal cause found:
Error check unknown: error checks 1. Parameters =

0xfffff80003687500, 0x1, 0xffff, 0x1

Repair action: integrity check and repair of system files. Result:

Error. Error code = 0xa
Time....


After various attempts, repair of startup cannot find cause of

problem.


_________________________

Memory check
Ran - showed no errors
________________

Reboot
Windows starts and shows logo, then crashes with blue screen. after which it fails to repair itself.
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