troubleshooting Question

Clean up computer with some bugs

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cansevin asked on
Anti-Virus AppsWindows 7AntiSpam
6 Comments3 Solutions492 ViewsLast Modified:
I have a lap top that has some minor viruses on it. It was bought during Spring of last year, so it's only one year old. We used it to try to download live sporting event and I believe that is where the problem started.

As a novice user, what type of things can I do to delete the junk viruses on it?

I am going am un-intalling the programs that have no Publisher name attached to them. Anything else I can do to help it out? Would it be hard to get it to start over from the way it was when we bought it... just wipe everything off?
ASKER CERTIFIED SOLUTION
Robert Retzer
Computer Service Technician

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