Link to home
Start Free TrialLog in
Avatar of StarThunder
StarThunder

asked on

Dragon Naturally Speaking wanting you to retrain user, after working fine for long time.

I have a customer, he has Dragon Naturally Speaking 10 Medical Professional. Yesterday he went to use it and it's telling him that he needs to totally retrain his user. For a medical professional that takes a long time, from what he told me.

How do I find the old file ( if it's still there ) and reinstate it?
Avatar of Jackie Man
Jackie Man
Flag of Hong Kong image

If the OS is xp, have a look of the locations below.

Dragon NaturallySpeaking 10:
C:\Documents and Settings\All Users\Application Data\Nuance\NaturallySpeaking\Users\  (Windows XP)
C:\ProgramData\Nuance\NaturallySpeaking10\Users\  (Windows Vista)
ASKER CERTIFIED SOLUTION
Avatar of StarThunder
StarThunder

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of StarThunder
StarThunder

ASKER

Thanks, restoring the backup worked well. It just made it another name.