Start Free Trial
Come for the solution, stay for everything else.
Start Free Trial
Configuring Exchange 2013 to allow scan to Internet email.
I'm running an Exchange 2013 server.
We have a scanner that has scan to email functionality. Currently it is able to successfully scan to internal email addresses.
I need to configure Exchange 2013 to allow the scanner to scan to external email address on the Internet. What are the correct steps to accomplish this?
Thanks in advance.
8/22/2022 - Mon
You'll need to setup a receive connector for the scanner that allows anonymous, make sure to lock it down to only the IP of the scanner. I will say that most anti-spam filters will block emails from a scanner bed (because scanners don't authenticate they are viewed as a spam source).
Could you maybe set up an auto forwarder rule in exchange? You could set up an automatic forwarding rule with Outlook for the exchange account that the scanner is bounding off of. This is much more likely to make it through anti-spam filters.
You may want to check your settings against the following link
ASKER CERTIFIED SOLUTION
Log in or sign up to see answer
Become an EE member today
7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
In theory, if your device is capable of sending to an email address, the device is not capable of routing the emails.
The emails are handled by your exchange server and treated as any other email, meaning: if your address is internal it will stay in the organization if not it should be queued for external delivery automatically. The only thing I will recommend is to give the device a name and a valid email within the organization and create a rule on your exchange to forward emails to the given address of the device to a human in case some reply to the email. This in case the device doesn't have a "reply to" setting.
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
Thank you suriyaehnop,
Your response/solution was perfect.
Thank you!! Perfect resolution.
Plans and Pricing
Certified Expert Program
© 1996-2022 Experts Exchange, LLC. All rights reserved. Covered by US Patent